Delivery failures common in e-commerce transactions, Descartes report shows

Home deliveries are becoming evermore popular in the age of e-commerce, but a new report by Descartes Systems Group suggests many delivery companies are falling short in related Final Mile deliveries. “In our study, consumers indicated they will increase their e-commerce purchases in the future, but 73% of them said they experienced a delivery failure […]

Source: Truck News

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